And the winner is: cb Intake!👏 Based on your valuable feedback, the product team is hard at work creating the ability to send out forms to clients to complete and send back. This feature will be made available first in cb Intake, then cb Engage. Thanks for voting!
Features
Meetings*
UPDATE: Sync your Calendar to Casebook, and link a case to each meeting you create. Keep reading on the knowledge base: Viewing and Syncing Your Calendar
*Beta feature. Beta means that the service is not completely finished, but it will still do everything described.
Search
NEW: Searching for a person profile has been made easier. You can now search using a person's email address or their alias name.
Notes Report
UPDATE: The Contact Duration in the Notes Report is now calculated in minutes.
Contact time is calculated in minutes. For example: hour-long meetings display as 60 (minutes) in the Contact Duration section of the Notes Report
Person Profile
NEW: You can record and keep track of a person's Veteran Status and Poverty Level.
Veteran Status and Poverty Level fields have been added to the person profile. Currently, admin can configure Veteran Status in cb Admin > People > Fields.
The poverty level field has 2 options: above or below. In the future, we'll allow you to define poverty metrics (i.e. average median income (AMI) or household income) and set the threshold by percentage. For example, Jane Doe is 200% below the poverty level.
Did you know ?
You can analyze more people data in cb Reporting:
Poverty Level
Veteran Status
Sexual Orientation
Marital Status
Test it out for yourself: can you pull a report on all males ages 10-21? 🤔
📢 Announcements
SUNSET MESSAGE:
Cb Reporting has a new look and feel; you can still use the legacy experience until June 16th
How does this affect you? If you have no custom reports, no action is required! If you are a regular user of the legacy reporting module, please reach out to your success manager here.
Sign up for a 15 or 30 minute data consultation with a reporting expert. 📊
Learn how to get the most value out of Casebook's reporting capabilities:
Customize pre-built reports to fit your reporting needs
Use filters to slice and dice the reports in different ways
Export your reports & charts via PDF, Excel or PowerPoint
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