---
title: Admin | Knowledge Base
description: Everything you need to know to effectively configure Casebook.
---

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1. [Knowledge Base](https://gohub.casebook.net/knowledge)
2. [Admin](https://gohub.casebook.net/knowledge/admin)

# Admin

 Everything you need to know to effectively configure Casebook.

- [cb Admin Overview](https://gohub.casebook.net/knowledge/cb-admin-overview)

## Casebook Security

- [Casebook Security](https://gohub.casebook.net/knowledge/is-casebook-secure)
- [Casebook Security FAQs](https://gohub.casebook.net/knowledge/casebook-security-faqs)
- [IP Allow-listing (IP Whitelisting)](https://gohub.casebook.net/knowledge/ip-allow-listing)
- [cb Admin: How to Configure Single Sign On](https://gohub.casebook.net/knowledge/admin-single-sign-on)
- [SSO Configuration: Microsoft Entra ID](https://gohub.casebook.net/knowledge/sso-configuration-microsoft-entra-id)
- [SSO Configuration: Okta](https://gohub.casebook.net/knowledge/sso-configuration-okta)
- [SSO Configuration: LastPass](https://gohub.casebook.net/knowledge/sso-configuration-lastpass)
- [SSO Configuration: Google](https://gohub.casebook.net/knowledge/sso-configuration-google)
- [SSO Configuration: Microsoft Azure Active Directory](https://gohub.casebook.net/knowledge/sso-configuration-microsoft-azure-active-directory)
- [Single Sign-On (SSO) Renewal](https://gohub.casebook.net/knowledge/single-sign-on-sso-renewal)

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## Roles and Permissions

- [Understanding Casebook’s Security and Permissions](https://gohub.casebook.net/knowledge/understanding-casebooks-security-and-permissions)
- [Privacy: How to set up User Roles and Permissions to protect your Client data](https://gohub.casebook.net/knowledge/user-roles-and-permissions-in-casebook)
- [Permissions by Role in Casebook](https://gohub.casebook.net/knowledge/permissions-by-role-in-casebook)
- [Editing a Role's Permissions](https://gohub.casebook.net/knowledge/editing-permissions)
- [Creating a Custom Role in cb Admin](https://gohub.casebook.net/knowledge/creating-a-custom-role)
- [Roles and Permissions: Volunteers](https://gohub.casebook.net/knowledge/volunteer-access-in-casebook)
- [People Access Inheritance](https://gohub.casebook.net/knowledge/-inherited-people-access-for-assignees)
- [Hiding Services on the Person Profile](https://gohub.casebook.net/knowledge/granular-permission-services-on-the-person-profile)
- [Permissions for Engage: Assign and Control Access with Precision](https://gohub.casebook.net/knowledge/granular-permissions-for-engage-assign-and-control-access-with-precision)
- [Permissions for Intake Reports: Control Access with Confidence](https://gohub.casebook.net/knowledge/granular-permissions-for-intake-reports-control-access-with-confidence)
- [Adding a Supervisor](https://gohub.casebook.net/knowledge/adding-a-supervisor)
- [Permissions for People](https://gohub.casebook.net/knowledge/granular-permissions-for-people)
- [Subscriptions: How your subscription usage works](https://gohub.casebook.net/knowledge/casebook-user-types-and-roles)
- [Manage Access with Teams](https://gohub.casebook.net/knowledge/manage-access-with-teams)

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## User Management

- [Add New Users](https://gohub.casebook.net/knowledge/add-new-users)
- [Service Note Linking](https://gohub.casebook.net/knowledge/optional-service-note-linking)
- [Edit Users Information in cb Admin](https://gohub.casebook.net/knowledge/edit-users)
- [Reset User Password](https://gohub.casebook.net/knowledge/reset-user-password)
- [Disabling and Deleting Users](https://gohub.casebook.net/knowledge/disable-users)
- [Staff Usage of Casebook](https://gohub.casebook.net/knowledge/last-login)

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## Notifications

- [User Notifications](https://gohub.casebook.net/knowledge/user-notifications)
- [Turn Notifications On and Off](https://gohub.casebook.net/knowledge/turn-notifications-on-and-off)

## Data

- [Using Data Import Templates for Bulk Edits](https://gohub.casebook.net/knowledge/filling-out-data-import-templates)
- [People Data Import](https://gohub.casebook.net/knowledge/people-data-import)
- [Cases Data Import](https://gohub.casebook.net/knowledge/cases-data-import)
- [Providers Data Import](https://gohub.casebook.net/knowledge/providers-data-import)
- [Merge Records in Casebook](https://gohub.casebook.net/knowledge/merge-records-in-casebook)

## Field Configuration

- [Configurable Fields](https://gohub.casebook.net/knowledge/configurable-fields)
- [List of Configurable Fields](https://gohub.casebook.net/knowledge/list-of-configurable-fields)
- [Mapping Fields to Parent Values](https://gohub.casebook.net/knowledge/mapping-fields-to-parent-values)
- [Editing Casebook Fields](https://gohub.casebook.net/knowledge/editing-casebook-fields)
- [List of Required Fields](https://gohub.casebook.net/knowledge/list-of-required-fields)

## Dynamic Fields

- [How to Create, Edit, and Rearrange Dynamic Fields](https://gohub.casebook.net/knowledge/how-to-create-and-edit-dynamic-fields)
- [Dynamic Pages in Engage](https://gohub.casebook.net/knowledge/dynamic-pages)
- [Dynamic Pages on the Person Profile](https://gohub.casebook.net/knowledge/dynamic-pages-on-the-person-profile)

## Forms

- [Casebook Forms: PDF vs Web Based](https://gohub.casebook.net/knowledge/casebook-forms-pdf-vs-web-based)
- [Create a New Form](https://gohub.casebook.net/knowledge/create-and-build-forms)
- [Create a New Form from a PDF](https://gohub.casebook.net/knowledge/create-a-new-form-from-pdf)
- [Publish Forms across the Casebook Platform](https://gohub.casebook.net/knowledge/publish-forms-across-the-casebook-platform)
- [Form Versions](https://gohub.casebook.net/knowledge/form-versions)
- [Delete and Archive Forms](https://gohub.casebook.net/knowledge/delete-and-archive-forms)
- [Form Components](https://gohub.casebook.net/knowledge/form-components)
- [Form Component Customizations](https://gohub.casebook.net/knowledge/form-component-customizations)
- [PDF Forms: Radio Form Components](https://gohub.casebook.net/knowledge/pdf-forms-radio-form-components)
- [Casebook Forms: Data Grids](https://gohub.casebook.net/knowledge/casebook-forms-data-grids)
- [Prepopulation of Forms Data](https://gohub.casebook.net/knowledge/prepopulation-of-forms-data)
- [Forms: Conditional Logic Customizations](https://gohub.casebook.net/knowledge/forms-conditional-customizations)
- [Creating and Using Unified Forms](https://gohub.casebook.net/knowledge/creating-and-using-unified-forms)

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## Implementation & Adoption

- [Lightspeed Guide to Change Management](https://gohub.casebook.net/knowledge/lightspeed-guide-to-change-management)

- [Getting Started With Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook#main-content)

    - [Casebook Overview](https://gohub.casebook.net/knowledge/getting-started-with-casebook#casebook-overview)
    - [Getting Started for New Users](https://gohub.casebook.net/knowledge/getting-started-with-casebook#getting-started-for-new-users)
    - [Services in Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook#services-in-casebook)
    - [Notes](https://gohub.casebook.net/knowledge/getting-started-with-casebook#notes)
- [Admin](https://gohub.casebook.net/knowledge/admin#main-content)

    - [Casebook Security](https://gohub.casebook.net/knowledge/admin#casebook-security)
    - [Roles and Permissions](https://gohub.casebook.net/knowledge/admin#roles-and-permissions)
    - [User Management](https://gohub.casebook.net/knowledge/admin#user-management)
    - [Notifications](https://gohub.casebook.net/knowledge/admin#notifications)
    - [Data](https://gohub.casebook.net/knowledge/admin#data)
    - [Field Configuration](https://gohub.casebook.net/knowledge/admin#field-configuration)
    - [Dynamic Fields](https://gohub.casebook.net/knowledge/admin#dynamic-fields)
    - [Forms](https://gohub.casebook.net/knowledge/admin#forms)
    - [Implementation & Adoption](https://gohub.casebook.net/knowledge/admin#implementation-adoption)
- [People](https://gohub.casebook.net/knowledge/people)
- [Intake](https://gohub.casebook.net/knowledge/intake)
- [Engage](https://gohub.casebook.net/knowledge/engage#main-content)

    - [Text Messages](https://gohub.casebook.net/knowledge/engage#text-messages)
    - [Configuration](https://gohub.casebook.net/knowledge/engage#configuration)
    - [Notes](https://gohub.casebook.net/knowledge/engage#notes)
- [Track](https://gohub.casebook.net/knowledge/track)
- [Access](https://gohub.casebook.net/knowledge/access)
- [Workflow & Tasks](https://gohub.casebook.net/knowledge/workflow-tasks)
- [Reporting](https://gohub.casebook.net/knowledge/reporting#main-content)

    - [Overview](https://gohub.casebook.net/knowledge/reporting#overview)
    - [Datasets](https://gohub.casebook.net/knowledge/reporting#datasets)
    - [Dashboards](https://gohub.casebook.net/knowledge/reporting#dashboards)
    - [Pre-built Reports](https://gohub.casebook.net/knowledge/reporting#pre-built-reports)
    - [Custom Reports](https://gohub.casebook.net/knowledge/reporting#custom-reports)
    - [Data Visualizations](https://gohub.casebook.net/knowledge/reporting#data-visualizations)
    - [Filters](https://gohub.casebook.net/knowledge/reporting#filters)
    - [Calculated Fields](https://gohub.casebook.net/knowledge/reporting#calculated-fields)
    - [Other](https://gohub.casebook.net/knowledge/reporting#other)
- [Audit Logs](https://gohub.casebook.net/knowledge/audit-logs)
- [Integrations](https://gohub.casebook.net/knowledge/integrations#main-content)

    - [Low-code incoming integrations with Zapier](https://gohub.casebook.net/knowledge/integrations#low-code-incoming-integrations-with-zapier)
    - [Custom incoming integrations with Casebook API](https://gohub.casebook.net/knowledge/integrations#custom-incoming-integrations-with-casebook-api)
    - [Custom outgoing integrations with Webhooks](https://gohub.casebook.net/knowledge/integrations#custom-outgoing-integrations-with-webhooks)
- [Program Area Specific](https://gohub.casebook.net/knowledge/program-area-specific#main-content)

    - [VOCA Reporting](https://gohub.casebook.net/knowledge/program-area-specific#voca-reporting)
- [Customer Support](https://gohub.casebook.net/knowledge/customer-support#main-content)

    - [Getting Unstuck](https://gohub.casebook.net/knowledge/customer-support#getting-unstuck)
    - [Account Management](https://gohub.casebook.net/knowledge/customer-support#account-management)
- [Product Release Notes](https://gohub.casebook.net/knowledge/product-release-notes#main-content)

    - [2026](https://gohub.casebook.net/knowledge/product-release-notes#2026)
    - [2025](https://gohub.casebook.net/knowledge/product-release-notes#2025)
    - [2024](https://gohub.casebook.net/knowledge/product-release-notes#2024)
    - [2023](https://gohub.casebook.net/knowledge/product-release-notes#2023)
    - [2022](https://gohub.casebook.net/knowledge/product-release-notes#2022)
    - [2021](https://gohub.casebook.net/knowledge/product-release-notes#2021)
    - [2020](https://gohub.casebook.net/knowledge/product-release-notes#2020)
- [Frequently Asked Questions](https://gohub.casebook.net/knowledge/frequently-asked-questions#main-content)

    - [Global](https://gohub.casebook.net/knowledge/frequently-asked-questions#global)
    - [Casebook Calendar](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-calendar)
    - [Casebook Services](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-services)
    - [Casebook Forms](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-forms)
    - [Casebook Notes](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-notes)
    - [cb Admin](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-admin)
    - [cb Track](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-track)
    - [cb Reporting](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-reporting)
    - [cb Access](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-access)
    - [Program Specific](https://gohub.casebook.net/knowledge/frequently-asked-questions#program-specific)

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