---
title: Getting Started With Casebook | Knowledge Base
description: Everything you need to know to get started and get to work in Casebook.
---

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1. [Knowledge Base](https://gohub.casebook.net/knowledge)
2. [Getting Started With Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook)

# Getting Started With Casebook

 Everything you need to know to get started and get to work in Casebook.

- [Tracking Services in Casebook](https://gohub.casebook.net/knowledge/tracking-services-in-casebook)

## Casebook Overview

- [Casebook for Human Services Organizations](https://gohub.casebook.net/knowledge/intro-to-casebook)
- [What is the Casebook Platform?](https://gohub.casebook.net/knowledge/what-is-the-casebook-platform)
- [Glossary](https://gohub.casebook.net/knowledge/glossary)
- [Casebook is People-Centric](https://gohub.casebook.net/knowledge/casebook-is-people-centric)
- [Main Navigation Menu](https://gohub.casebook.net/knowledge/casebook-menu)
- [Home Dashboard](https://gohub.casebook.net/knowledge/home-dashboard)
- [Icon List](https://gohub.casebook.net/knowledge/icon-list)
- [Recommended Web Browsers to Access Casebook](https://gohub.casebook.net/knowledge/recommended-web-browsers-to-access-casebook)
- [What Characters Does Casebook Accept?](https://gohub.casebook.net/knowledge/what-characters-does-casebook-accept)
- [Casebook's Global Search](https://gohub.casebook.net/knowledge/how-to-search)
- [Search Overview](https://gohub.casebook.net/knowledge/global-search)

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## Getting Started for New Users

- [First Time Logging In](https://gohub.casebook.net/knowledge/first-time-logging-in)
- [Setting Up Your User Profile](https://gohub.casebook.net/knowledge/user-settings)
- [Understanding Your Actions in Casebook](https://gohub.casebook.net/knowledge/understand-your-actions-in-casebook)
- [Casebook Security: Multi-Factor Authentication](https://gohub.casebook.net/knowledge/casebook-security-multi-factor-authenticaiton)
- [Logging into Casebook with Single Sing On](https://gohub.casebook.net/knowledge/logging-into-casebook-with-single-sing-on)
- [Dictation in Casebook](https://gohub.casebook.net/knowledge/dictation-in-casebook)
- [Syncing Your Calendar](https://gohub.casebook.net/knowledge/syncing-your-calendar)
- [Viewing Your Calendar](https://gohub.casebook.net/knowledge/viewing-your-calendar)
- [Schedule Meetings on Your Calendar](https://gohub.casebook.net/knowledge/schedule-meetings)
- [Email Into a Record](https://gohub.casebook.net/knowledge/email-into-a-case)
- [Filling Out and Completing a Form on a Record](https://gohub.casebook.net/knowledge/filling-out-and-completing-a-form-on-a-record)
- [Create, View, and Manage Notes](https://gohub.casebook.net/knowledge/create-view-and-manage-notes)
- [Printing Notes From Casebook](https://gohub.casebook.net/knowledge/printing-notes-from-casebook)
- [Attachments](https://gohub.casebook.net/knowledge/attachments)
- [Communications: Email](https://gohub.casebook.net/knowledge/email-communications)
- [Your Goals, Your Way: Navigating Casebook's Field Customization in Intake](https://gohub.casebook.net/knowledge/your-goals-your-way-navigating-casebooks-field-customization)
- [System Requirements for Casebook](https://gohub.casebook.net/knowledge/system-requirements-for-casebook)

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## Services in Casebook

- [Documenting Service Delivery Information in Casebook](https://gohub.casebook.net/knowledge/documenting-service-delivery-information-in-casebook)
- [Enrolling a Client into a Service](https://gohub.casebook.net/knowledge/enroll-a-client-into-a-service)
- [Casebook Service Notes](https://gohub.casebook.net/knowledge/service-notes)
- [Group or Bulk Service Notes](https://gohub.casebook.net/knowledge/group-or-bulk-service-notes)
- [Service Rostering in Casebook](https://gohub.casebook.net/knowledge/service-rostering-in-casebook)
- [Bulk Service Enrollments](https://gohub.casebook.net/knowledge/bulkenrollments)

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## Notes

- [Notes Autosave](https://gohub.casebook.net/knowledge/notes-autosave)

- [Getting Started With Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook#main-content)

    - [Casebook Overview](https://gohub.casebook.net/knowledge/getting-started-with-casebook#casebook-overview)
    - [Getting Started for New Users](https://gohub.casebook.net/knowledge/getting-started-with-casebook#getting-started-for-new-users)
    - [Services in Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook#services-in-casebook)
    - [Notes](https://gohub.casebook.net/knowledge/getting-started-with-casebook#notes)
- [Admin](https://gohub.casebook.net/knowledge/admin#main-content)

    - [Casebook Security](https://gohub.casebook.net/knowledge/admin#casebook-security)
    - [Roles and Permissions](https://gohub.casebook.net/knowledge/admin#roles-and-permissions)
    - [User Management](https://gohub.casebook.net/knowledge/admin#user-management)
    - [Notifications](https://gohub.casebook.net/knowledge/admin#notifications)
    - [Data](https://gohub.casebook.net/knowledge/admin#data)
    - [Field Configuration](https://gohub.casebook.net/knowledge/admin#field-configuration)
    - [Dynamic Fields](https://gohub.casebook.net/knowledge/admin#dynamic-fields)
    - [Forms](https://gohub.casebook.net/knowledge/admin#forms)
    - [Implementation & Adoption](https://gohub.casebook.net/knowledge/admin#implementation-adoption)
- [People](https://gohub.casebook.net/knowledge/people)
- [Intake](https://gohub.casebook.net/knowledge/intake)
- [Engage](https://gohub.casebook.net/knowledge/engage#main-content)

    - [Text Messages](https://gohub.casebook.net/knowledge/engage#text-messages)
    - [Configuration](https://gohub.casebook.net/knowledge/engage#configuration)
    - [Notes](https://gohub.casebook.net/knowledge/engage#notes)
- [Track](https://gohub.casebook.net/knowledge/track)
- [Access](https://gohub.casebook.net/knowledge/access)
- [Workflow & Tasks](https://gohub.casebook.net/knowledge/workflow-tasks)
- [Reporting](https://gohub.casebook.net/knowledge/reporting#main-content)

    - [Overview](https://gohub.casebook.net/knowledge/reporting#overview)
    - [Datasets](https://gohub.casebook.net/knowledge/reporting#datasets)
    - [Dashboards](https://gohub.casebook.net/knowledge/reporting#dashboards)
    - [Pre-built Reports](https://gohub.casebook.net/knowledge/reporting#pre-built-reports)
    - [Custom Reports](https://gohub.casebook.net/knowledge/reporting#custom-reports)
    - [Data Visualizations](https://gohub.casebook.net/knowledge/reporting#data-visualizations)
    - [Filters](https://gohub.casebook.net/knowledge/reporting#filters)
    - [Calculated Fields](https://gohub.casebook.net/knowledge/reporting#calculated-fields)
    - [Other](https://gohub.casebook.net/knowledge/reporting#other)
- [Audit Logs](https://gohub.casebook.net/knowledge/audit-logs)
- [Integrations](https://gohub.casebook.net/knowledge/integrations#main-content)

    - [Low-code incoming integrations with Zapier](https://gohub.casebook.net/knowledge/integrations#low-code-incoming-integrations-with-zapier)
    - [Custom incoming integrations with Casebook API](https://gohub.casebook.net/knowledge/integrations#custom-incoming-integrations-with-casebook-api)
    - [Custom outgoing integrations with Webhooks](https://gohub.casebook.net/knowledge/integrations#custom-outgoing-integrations-with-webhooks)
- [Program Area Specific](https://gohub.casebook.net/knowledge/program-area-specific#main-content)

    - [VOCA Reporting](https://gohub.casebook.net/knowledge/program-area-specific#voca-reporting)
- [Customer Support](https://gohub.casebook.net/knowledge/customer-support#main-content)

    - [Getting Unstuck](https://gohub.casebook.net/knowledge/customer-support#getting-unstuck)
    - [Account Management](https://gohub.casebook.net/knowledge/customer-support#account-management)
- [Product Release Notes](https://gohub.casebook.net/knowledge/product-release-notes#main-content)

    - [2026](https://gohub.casebook.net/knowledge/product-release-notes#2026)
    - [2025](https://gohub.casebook.net/knowledge/product-release-notes#2025)
    - [2024](https://gohub.casebook.net/knowledge/product-release-notes#2024)
    - [2023](https://gohub.casebook.net/knowledge/product-release-notes#2023)
    - [2022](https://gohub.casebook.net/knowledge/product-release-notes#2022)
    - [2021](https://gohub.casebook.net/knowledge/product-release-notes#2021)
    - [2020](https://gohub.casebook.net/knowledge/product-release-notes#2020)
- [Frequently Asked Questions](https://gohub.casebook.net/knowledge/frequently-asked-questions#main-content)

    - [Global](https://gohub.casebook.net/knowledge/frequently-asked-questions#global)
    - [Casebook Calendar](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-calendar)
    - [Casebook Services](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-services)
    - [Casebook Forms](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-forms)
    - [Casebook Notes](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-notes)
    - [cb Admin](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-admin)
    - [cb Track](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-track)
    - [cb Reporting](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-reporting)
    - [cb Access](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-access)
    - [Program Specific](https://gohub.casebook.net/knowledge/frequently-asked-questions#program-specific)

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