Disabling and Deleting Users

If an employee no longer works for an organization for any period of time, they can be disabled. We strongly recommend that you disable a user rather than delete a user to preserve data in Casebook.

Each Casebook contract comes with a set number of users. It's best practice to disable users instead of delete users to preserve data within Casebook. Please note that disabled users do not count towards your total user count. 

Disabling Users

• Navigate to the Users page in cb Admin.
• On the right-hand side, select the disable icon (middle) for the user you wish to disable.
  

Re-Enabling Users

• Navigate to the Users page in cb Admin.
• On the right-hand side, select the re-enable icon (power) for the user you wish to re-enable.
  

Deleting Users

• Navigate to the Users page in cb Admin.
• On the right-hand side, select the delete icon (trash) for the user you wish to delete.