--- title: Email Into a Record description: You can share the record email to collaborators to gather important details and attach files related to your clients directly into a note in Casebook. --- [Skip to content](https://gohub.casebook.net/knowledge/email-into-a-case#main-content) [More support](https://gohub.casebook.net/knowledge/kb-tickets/new) [![logo-raspberry (1)](https://gohub.casebook.net/hs-fs/hubfs/logo-raspberry%20(1).png?width=1286&height=255&name=logo-raspberry%20(1).png)](https://gohub.casebook.net/) - [Knowledge Base](https://gohub.casebook.net/knowledge) - [Video Library](https://gohub.casebook.net/video-library) - [Still Need Help?](https://gohub.casebook.net/knowledge/kb-tickets/new) Open main navigation Close main navigation - [Knowledge Base](https://gohub.casebook.net/knowledge) - [Video Library](https://gohub.casebook.net/video-library) - [Still Need Help?](https://gohub.casebook.net/knowledge/kb-tickets/new) - [More support](https://gohub.casebook.net/knowledge/kb-tickets/new) Hi. How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://gohub.casebook.net/knowledge) 2. [Getting Started With Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook) 3. [Getting Started for New Users](https://gohub.casebook.net/knowledge/getting-started-with-casebook#getting-started-for-new-users) # Email Into a Record ## You can share the record email to collaborators to gather important details and attach files related to your clients directly into a note in Casebook. Through the record email, people that are involved in the case (whether or not they are a Casebook user) can email into a record, and the message will be added as a Note.  **Tip:** If you connect your email to Casebook, we will automatically sync your case email addresses to your contacts so that you can access them when writing new emails outside of Casebook. These contacts will have names that start with “Case - ”, followed by the case’s name. For example, if you have a case named “Mary Smith”, the case email address will show up in your synced contacts as “Case - Mary Smith”. #### Where to Find the Email Address The case email address can be found in the **Communications** section on the record. ![Screen Shot 2022-05-16 at 9.05.35 AM-1](https://gohub.casebook.net/hs-fs/hubfs/Screen%20Shot%202022-05-16%20at%209.05.35%20AM-1.png?width=688&name=Screen%20Shot%202022-05-16%20at%209.05.35%20AM-1.png) **Note:** Email addresses are automatically generated for newly created records, and email addresses cannot be changed.  #### Emailing Into a Record Emails can be sent directly to the case email address. The case email can also be: - Forwarded to - bcc'd - cc'd The email will be automatically logged in the Communications section as an email and to the Recent Notes section as a Email Note.Emails can also include attachments.  - [Getting Started With Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook#main-content) - [Casebook Overview](https://gohub.casebook.net/knowledge/getting-started-with-casebook#casebook-overview) - [Getting Started for New Users](https://gohub.casebook.net/knowledge/getting-started-with-casebook#getting-started-for-new-users) - [Services in Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook#services-in-casebook) - [Notes](https://gohub.casebook.net/knowledge/getting-started-with-casebook#notes) - [Admin](https://gohub.casebook.net/knowledge/admin#main-content) - [Casebook Security](https://gohub.casebook.net/knowledge/admin#casebook-security) - [Roles and Permissions](https://gohub.casebook.net/knowledge/admin#roles-and-permissions) - 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