Casebook Security FAQs

What happens to data when our organization leaves Casebook?

Upon request, Casebook PBC will make Customer Data available to the Customer for download in a manner and format reasonably determined by Casebook PBC for sixty (60) days following expiration or termination of the Agreement; after such period, Casebook PBC will have no obligation to maintain or provide the Customer with access to Customer Data, and will, unless it is restricted from doing so under applicable law, delete all copies of Customer Data in its systems or otherwise in its possession or control.

Where is Casebook hosted?

Casebook Platform is hosted on Amazon Web Services (AWS) servers, in the us-east-1 region for the US based tenants.

Casebook Platform is hosted on Amazon Web Services (AWS) servers, in the ca-central-1 region for the Canada based tenants.

These two Casebook platforms are in complete isolation from one another. No data, content, digital artifacts are moved, are copied or replicated from one region to the other region.

Is Casebook FedRamp Compliant?

Yes, AWS offers the following FedRAMP compliant services that have been granted authorizations, have addressed the FedRAMP security controls (based on NIST SP 800-53), used the required FedRAMP templates for the security packages posted in the secure FedRAMP Repository, has been assessed by an accredited independent third party assessor (3PAO) and maintains continuous monitoring requirements of FedRAMP:

  • AWS US East-West (Northern Virginia, Ohio, Oregon, Northern California) has been granted a Joint Authorization Board Provisional Authority-To- Operate (JAB P-ATO) and multiple Agency Authorizations (A-ATO) for moderate impact level. The services in scope of the AWS US East-West JAB P-ATO boundary at Moderate baseline security categorization can be found within AWS Services in Scope by Compliance Program.  

  • Casebook Platform uses the following AWS & Amazon Services

    • Amazon Elastic Container Service for Kubernetes (EKS)

    • Amazon Simple Email Service (SES)

    • AWS Simple Notification Service (SNS)

    • AWS Simple Queue Service (SQS)

    • AWS IAM

    • AWS X-Ray

    • AWS Auto Scaling

    • AWS Elastic Load Balancer

    • AWS Key Management Service

    • Amazon Relational Database Service (RDS)

    • Amazon Redshift

    • AWS Comprehend

    • AWS Cognito

    • AWS Lambda

    • AWS Cloudwatch

    • AWS Cloudwatch Logs

    • ElasticSearch

    • Redis

    • Route53

    • Amazon VPC

    • AWS Elastic Map Reduce (EMR)

    • AWS Simple Storage Solution (S3)

    • AWS Certification Manager