---
title: "SSO Configuration: Google"
description: This article will walk through how to set up Casebook Single Sign On with Google.
---

[Skip to content](https://gohub.casebook.net/knowledge/sso-configuration-google#main-content)

[More support](https://gohub.casebook.net/knowledge/kb-tickets/new)

[![logo-raspberry (1)](https://gohub.casebook.net/hs-fs/hubfs/logo-raspberry%20(1).png?width=1286&height=255&name=logo-raspberry%20(1).png)](https://gohub.casebook.net/)

- [Knowledge Base](https://gohub.casebook.net/knowledge)
- [Video Library](https://gohub.casebook.net/video-library)
- [Still Need Help?](https://gohub.casebook.net/knowledge/kb-tickets/new)

Open main navigation

Close main navigation

- [Knowledge Base](https://gohub.casebook.net/knowledge)
- [Video Library](https://gohub.casebook.net/video-library)
- [Still Need Help?](https://gohub.casebook.net/knowledge/kb-tickets/new)
- [More support](https://gohub.casebook.net/knowledge/kb-tickets/new)

 Hi. How can we help?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://gohub.casebook.net/knowledge)
2. [Admin](https://gohub.casebook.net/knowledge/admin)
3. [Casebook Security](https://gohub.casebook.net/knowledge/admin#casebook-security)

# SSO Configuration: Google

## This article will walk through how to set up Casebook Single Sign On with Google.

### Step 1: Add New Application

In this step, you will add Casebook as an application in Google to establish a trust relationship between the applications. 

#### To add a new application in Google

1. Navigate to the **Apps Overview** page.
2. Select **Web and Mobile Apps**.
3. Select **Add App,** then select **Add Custom SALM App**. ![1-Sep-12-2022-07-36-55-76-PM](https://gohub.casebook.net/hs-fs/hubfs/1-Sep-12-2022-07-36-55-76-PM.png?width=655&name=1-Sep-12-2022-07-36-55-76-PM.png)
4. Enter **App Name**, then select **Continue**.  ![image (5)](https://gohub.casebook.net/hs-fs/hubfs/image%20(5).png?width=688&name=image%20(5).png)
5. Download the **IdP Metadata** file. Keep this handy for a later step. Then select **Continue**.![2-Sep-12-2022-07-40-24-38-PM](https://gohub.casebook.net/hs-fs/hubfs/2-Sep-12-2022-07-40-24-38-PM.png?width=688&name=2-Sep-12-2022-07-40-24-38-PM.png)
6. In Casebook, copy the **Identifier** **Entity ID** under Step 2. ![Screen Shot 2022-09-29 at 11.57.43 AM 2](https://gohub.casebook.net/hs-fs/hubfs/Screen%20Shot%202022-09-29%20at%2011.57.43%20AM%202.png?width=688&name=Screen%20Shot%202022-09-29%20at%2011.57.43%20AM%202.png)
7. Back in Google, in the **Entity ID** field, paste the **Identifier** **Entity ID** you copied previously from Casebook, as shown below.  ![3-Sep-12-2022-07-38-37-80-PM](https://gohub.casebook.net/hs-fs/hubfs/3-Sep-12-2022-07-38-37-80-PM.png?width=655&name=3-Sep-12-2022-07-38-37-80-PM.png)
8. In Casebook, copy the **Reply URL** under Step 1.![Screen Shot 2022-09-29 at 11.57.43 AM](https://gohub.casebook.net/hs-fs/hubfs/Screen%20Shot%202022-09-29%20at%2011.57.43%20AM.png?width=688&name=Screen%20Shot%202022-09-29%20at%2011.57.43%20AM.png)
9. Back in Google, in the **ACS URL** field, enter the **Reply URL** you copied previously from Casebook, as shown below. ![3 2-1](https://gohub.casebook.net/hs-fs/hubfs/3%202-1.png?width=655&name=3%202-1.png)
10. Change the **Name ID Format** to **ENTITY** and **Name ID** to **Basic Information \> Primary Email.** Then select **Continue.![Screen Shot 2022-09-12 at 2.47.16 PM](https://gohub.casebook.net/hs-fs/hubfs/Screen%20Shot%202022-09-12%20at%202.47.16%20PM.png?width=655&name=Screen%20Shot%202022-09-12%20at%202.47.16%20PM.png)**
11. **Select Add Mapping. Then change Google Directory Attributes to Primary Email and App Attributes to (type in) email. Then select Finish.![4-Sep-12-2022-07-49-20-22-PM](https://gohub.casebook.net/hs-fs/hubfs/4-Sep-12-2022-07-49-20-22-PM.png?width=655&name=4-Sep-12-2022-07-49-20-22-PM.png)**

### Step 2: Assign Users to Application

1. Select the **carrot icon** to the left of **User Access**.  ![image (5)-1](https://gohub.casebook.net/hs-fs/hubfs/image%20(5)-1.png?width=688&name=image%20(5)-1.png)
2. Please ensure the service is turned **ON**, as shown below, for the users who need access to this application.

![6-4](https://gohub.casebook.net/hs-fs/hubfs/6-4.png?width=688&name=6-4.png)

 

**Note:** For additional support, please see the **Turn On Your SAML App** section on this [page](https://support.google.com/a/answer/6087519?hl=en). 

### Step 3: Add Metadata URL to Casebook

1. Upload the **IdP Metadata URL** (previously downloaded) into **Step 3 Casebook Metadata.** ![Screen Shot 2022-09-29 at 11.57.43 AM 3](https://gohub.casebook.net/hs-fs/hubfs/Screen%20Shot%202022-09-29%20at%2011.57.43%20AM%203.png?width=688&name=Screen%20Shot%202022-09-29%20at%2011.57.43%20AM%203.png)
2. Type **"email"** into **Step 4 Map Your SSO Email Field** in Casebook.
3. Select **Turn on Single Sign On**. ![Screen Shot 2022-09-29 at 11.57.43 AM 4-1](https://gohub.casebook.net/hs-fs/hubfs/Screen%20Shot%202022-09-29%20at%2011.57.43%20AM%204-1.png?width=688&name=Screen%20Shot%202022-09-29%20at%2011.57.43%20AM%204-1.png)

### Please note that the Single Sign On integration might show the error below, if so, it can take up to 72 hours for changes to take effect. Please see this [Google Support article](https://support.google.com/a/answer/7514107) for more details. ![image (5)-2](https://gohub.casebook.net/hs-fs/hubfs/image%20(5)-2.png?width=560&name=image%20(5)-2.png)

 

 

 

- [Getting Started With Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook#main-content)

    - [Casebook Overview](https://gohub.casebook.net/knowledge/getting-started-with-casebook#casebook-overview)
    - [Getting Started for New Users](https://gohub.casebook.net/knowledge/getting-started-with-casebook#getting-started-for-new-users)
    - [Services in Casebook](https://gohub.casebook.net/knowledge/getting-started-with-casebook#services-in-casebook)
    - [Notes](https://gohub.casebook.net/knowledge/getting-started-with-casebook#notes)
- [Admin](https://gohub.casebook.net/knowledge/admin#main-content)

    - [Casebook Security](https://gohub.casebook.net/knowledge/admin#casebook-security)
    - [Roles and Permissions](https://gohub.casebook.net/knowledge/admin#roles-and-permissions)
    - [User Management](https://gohub.casebook.net/knowledge/admin#user-management)
    - [Notifications](https://gohub.casebook.net/knowledge/admin#notifications)
    - [Data](https://gohub.casebook.net/knowledge/admin#data)
    - [Field Configuration](https://gohub.casebook.net/knowledge/admin#field-configuration)
    - [Dynamic Fields](https://gohub.casebook.net/knowledge/admin#dynamic-fields)
    - [Forms](https://gohub.casebook.net/knowledge/admin#forms)
    - [Implementation & Adoption](https://gohub.casebook.net/knowledge/admin#implementation-adoption)
- [People](https://gohub.casebook.net/knowledge/people)
- [Intake](https://gohub.casebook.net/knowledge/intake)
- [Engage](https://gohub.casebook.net/knowledge/engage#main-content)

    - [Text Messages](https://gohub.casebook.net/knowledge/engage#text-messages)
    - [Configuration](https://gohub.casebook.net/knowledge/engage#configuration)
    - [Notes](https://gohub.casebook.net/knowledge/engage#notes)
- [Track](https://gohub.casebook.net/knowledge/track)
- [Access](https://gohub.casebook.net/knowledge/access)
- [Workflow & Tasks](https://gohub.casebook.net/knowledge/workflow-tasks)
- [Reporting](https://gohub.casebook.net/knowledge/reporting#main-content)

    - [Overview](https://gohub.casebook.net/knowledge/reporting#overview)
    - [Datasets](https://gohub.casebook.net/knowledge/reporting#datasets)
    - [Dashboards](https://gohub.casebook.net/knowledge/reporting#dashboards)
    - [Pre-built Reports](https://gohub.casebook.net/knowledge/reporting#pre-built-reports)
    - [Custom Reports](https://gohub.casebook.net/knowledge/reporting#custom-reports)
    - [Data Visualizations](https://gohub.casebook.net/knowledge/reporting#data-visualizations)
    - [Filters](https://gohub.casebook.net/knowledge/reporting#filters)
    - [Calculated Fields](https://gohub.casebook.net/knowledge/reporting#calculated-fields)
    - [Other](https://gohub.casebook.net/knowledge/reporting#other)
- [Audit Logs](https://gohub.casebook.net/knowledge/audit-logs)
- [Integrations](https://gohub.casebook.net/knowledge/integrations#main-content)

    - [Low-code incoming integrations with Zapier](https://gohub.casebook.net/knowledge/integrations#low-code-incoming-integrations-with-zapier)
    - [Custom incoming integrations with Casebook API](https://gohub.casebook.net/knowledge/integrations#custom-incoming-integrations-with-casebook-api)
    - [Custom outgoing integrations with Webhooks](https://gohub.casebook.net/knowledge/integrations#custom-outgoing-integrations-with-webhooks)
- [Program Area Specific](https://gohub.casebook.net/knowledge/program-area-specific#main-content)

    - [VOCA Reporting](https://gohub.casebook.net/knowledge/program-area-specific#voca-reporting)
- [Customer Support](https://gohub.casebook.net/knowledge/customer-support#main-content)

    - [Getting Unstuck](https://gohub.casebook.net/knowledge/customer-support#getting-unstuck)
    - [Account Management](https://gohub.casebook.net/knowledge/customer-support#account-management)
- [Product Release Notes](https://gohub.casebook.net/knowledge/product-release-notes#main-content)

    - [2026](https://gohub.casebook.net/knowledge/product-release-notes#2026)
    - [2025](https://gohub.casebook.net/knowledge/product-release-notes#2025)
    - [2024](https://gohub.casebook.net/knowledge/product-release-notes#2024)
    - [2023](https://gohub.casebook.net/knowledge/product-release-notes#2023)
    - [2022](https://gohub.casebook.net/knowledge/product-release-notes#2022)
    - [2021](https://gohub.casebook.net/knowledge/product-release-notes#2021)
    - [2020](https://gohub.casebook.net/knowledge/product-release-notes#2020)
- [Frequently Asked Questions](https://gohub.casebook.net/knowledge/frequently-asked-questions#main-content)

    - [Global](https://gohub.casebook.net/knowledge/frequently-asked-questions#global)
    - [Casebook Calendar](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-calendar)
    - [Casebook Services](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-services)
    - [Casebook Forms](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-forms)
    - [Casebook Notes](https://gohub.casebook.net/knowledge/frequently-asked-questions#casebook-notes)
    - [cb Admin](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-admin)
    - [cb Track](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-track)
    - [cb Reporting](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-reporting)
    - [cb Access](https://gohub.casebook.net/knowledge/frequently-asked-questions#cb-access)
    - [Program Specific](https://gohub.casebook.net/knowledge/frequently-asked-questions#program-specific)

[![logo-raspberry-1-1](https://gohub.casebook.net/hs-fs/hubfs/logo-raspberry-1-1.png?width=32&height=30&name=logo-raspberry-1-1.png "logo-raspberry-1-1")](https://www.casebook.net/)

© 2025 Casebook. All rights reserved.

Casebook Knowledge Base [Video Library](https://gohub.casebook.net/video-library) [Still Need Help?](https://gohub.casebook.net/knowledge/kb-tickets/new)