Casebook Subscriptions

No matter your organization’s team size, data needs, or the community you serve there is a Casebook Subscription to fit your needs.

With each subscription plan, you have a set number of users, user types, and features, such as Forms and Workflows. Additional users and features are available to purchase. If you are interested in adding-on to your subscription plan or have any questions, please reach out to your Customer Success Manager or email support@casebook.net

Forms 

You can find the number of forms that your organization currently has in Admin. Forms can be located in Intake, Engage, or Track. The sum of forms across the three areas should not be more than your subscription plan offers. Please reach out to your Customer Success Manager if you have any questions or concerns. 

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Workflows

You can find the number of workflows that your organization currently has in Admin. Workflows can be located in Intake, Engage, or Track. The sum of workflows in an ACTIVE state across the three areas should not be more than your subscription plan offers. For more information on activating or deactivating a workflow, check out this article. Please reach out to your Customer Success Manager if you have any questions or concerns. 

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Users and Roles

You can find the number of users and the roles they have in Admin. Each Casebook contract comes with a set amount of users, and each subscription plan comes with a set amount of Reporting Writers, Admin Only Users, and Volunteers. Reporting Writers are indicated by their role containing Reporting Admin. Admin Only Users are indicated by their role containing Admin. Volunteers are indicated by their User Type being Volunteer. For more information on how to tag users as a Volunteer, check out this article. You can learn more about the usage of these roles in this article. You have the ability to disable users and add new ones throughout your account duration. Disabled users do not count towards your total users count. To learn more about disabling users, check out this article

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Learn more about the Subscription Plans below:

Starter Plan | Growth Plan | Pro Plan | Enterprise Plans

Starter Plan - The Essentials

Start-Ups and Small Teams

The Casebook Starter subscription includes what most organizations need to start digitizing their process.

Includes:

  • 1 GB of storage
  • 1 Report Writer
  • 3 Self-Created Forms
  • 1 Configurable Workflow
  • Up to 3 users 

Growth Plan - Advanced Capabilities

Fuel Growth With Casebook

The Casebook Growth subscription includes what most organizations need to start digitizing their process.

Includes:

  • Intake
  • 2 GB of storage
  • 1 Report Writer
  • 5 Self-Created Forms
  • 2 Configurable Workflows
  • Zapier Integration
  • Calendar Integration
  • Email Integration
  • No Min/Max Number of Users

Pro Plan - Pro Features Made Affordable

Professional Grade System for Teams of Any Size

Our most advanced per-user plan.

Includes:

  • Intake
  • 20 GB of storage
  • 5 Volunteers
  • 2 Report Writers
  • 20 Self-Created Forms
  • 20 Configurable Workflows
  • Zapier Integration
  • Email Integration
  • Calendar Integration
  • Casebook API Access
  • Minimum of 5 Users

Enterprise 25 / 50 Plan - Predictable Pricing Maximum Value

Our flat-rate pricing plans provide maximum functionality for less (per user) than the Growth Plan.

Includes:

  • Intake
  • 100GB of storage
  • 10 Volunteers
  • 1 Admin-Only User
  • 2 Report Writers
  • 25 Configurable Workflows
  • 50 Self-Created Forms
  • Zapier Integration
  • Email Integration
  • Calendar Integration
  • Casebook API Access

Enterprise 100 Plan - Predictable Pricing Maximum Value

Our flat-rate pricing plans provide maximum functionality for less (per user) than the Growth Plan.

Includes:

  • Intake
  • 200GB of storage
  • 10 Volunteers
  • 1 Admin-Only User
  • 3 Report Writers
  • 50 Configurable Workflows
  • 100 Self-Created Forms
  • Zapier Integration
  • Email Integration
  • Calendar Integration
  • Casebook API Access

Enterprise 250 Plan - Predictable Pricing Maximum Value

Our flat-rate pricing plans provide maximum functionality for less (per user) than the Growth Plan.

Includes:

  • Intake
  • 200GB of storage
  • 10 Volunteers
  • 1 Admin-Only User
  • 5 Report Writers
  • 50 Configurable Workflows
  • 250 Self-Created Forms
  • Zapier Integration
  • Email Integration
  • Calendar Integration
  • Casebook API Access